Terms and Conditions of Use

1.Agreement to These Terms

These Terms and Conditions of Use (the “Terms”) govern your access to and use of www.goldenoakslawgroup.com and any related pages, forms, scheduling tools, and features operated by Golden Oaks Law Group, LLP (“Golden Oaks,” “the Firm,” “we,” “us,” or “our”) (collectively, the “Site”).

By accessing, browsing, or using the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree to these Terms, do not use the Site.

We may revise these Terms at any time by posting an updated version to this page. Your continued use of the Site after we post changes means you accept the revised Terms. We encourage you to review this page periodically. Material changes will be reflected in the “Last Updated” date above.

2.No Legal Advice

The content on this Site is provided for general informational and educational purposes only. It is not legal advice, and it is not a substitute for advice from a licensed attorney about your specific circumstances.

Estate planning, trust administration, conservatorship, and probate matters are highly fact-specific, and the law changes over time. Information on this Site may not be current, may not apply to your situation, and may not reflect the law of your state. You should not act, or refrain from acting, on the basis of anything you read here without first consulting a qualified attorney licensed in your jurisdiction.

Any case results, examples, or descriptions of prior matters presented on this Site are illustrative only. Every matter is different, and prior outcomes do not guarantee or predict a similar outcome in any other matter.

3.No Attorney-Client Relationship

An attorney-client relationship with Golden Oaks is formed only when: (a) the Firm has completed its conflict-of-interest review; (b) the Firm has agreed in writing to represent you; and (c) you and the Firm have executed a written engagement agreement (also called a fee agreement or retainer agreement).

Until all three of those things have happened, the Firm is not your attorney, owes you no duty of representation, and is not tracking or protecting any deadline, statute of limitations, or filing date that may apply to your matter. If you have a matter with a deadline, you should consult an attorney immediately and should not rely on the Firm to preserve your rights.

4.Confidentiality of Information You Send Us

Please do not send confidential, sensitive, or time-sensitive information to the Firm through this Site.

Information you submit before an attorney-client relationship exists is generally not protected by the attorney-client privilege in the same manner as communications with an existing client. If, however, you communicate with the Firm in good faith to consult about the possibility of forming an attorney-client relationship, you may be a prospective client, and the Firm may owe you limited duties of confidentiality under Rule 1.18 of the California Rules of Professional Conduct. Because the Firm may already represent, or may in the future represent, a party whose interests are adverse to yours, unsolicited information you send could disqualify the Firm from taking a matter, or could be disclosed to others. By submitting information through the Site, you acknowledge that no attorney-client relationship is created and that, except to the extent Rule 1.18 of the California Rules of Professional Conduct limits the Firm’s ability to do so, the Firm may represent a party whose interests are adverse to you in the matter you describe, subject to applicable rules of professional conduct.

Once the Firm represents you, communications between you and the Firm about your matter are subject to the attorney-client privilege and the Firm’s duty of confidentiality under California Business and Professions Code section 6068(e) and Rule 1.6 of the California Rules of Professional Conduct.

5.Attorney Advertising

Portions of this Site may be considered attorney advertising or a communication concerning the availability of legal services under the California Rules of Professional Conduct (Rules 7.1 through 7.5) and the rules of other jurisdictions. The Firm does not seek to represent anyone in any jurisdiction where this Site would not comply with that jurisdiction’s rules.

The attorney responsible for the content of this Site is Kyle R. Graves, Golden Oaks Law Group, LLP, 1317 W. Foothill Blvd, Suite 222, Upland, California 91786. The Firm’s attorneys are licensed to practice in California. The Firm does not claim to be a specialist in, or to be certified in, any area of law unless the individual attorney identified above is currently certified as a specialist by the State Bar of California Board of Legal Specialization, or by an entity accredited by the State Bar to grant such certification, as required by rule 7.4 of the California Rules of Professional Conduct. No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.

6.Permitted Use of the Site

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your own personal, non-commercial informational purposes. You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Copy, reproduce, republish, distribute, sell, license, or create derivative works from Site content except as permitted by Section 7;
• Use any robot, spider, scraper, or other automated means to access, harvest, or index the Site or its content, including for the purpose of training artificial intelligence or machine learning models;
• Attempt to gain unauthorized access to the Site, its servers, or any system or network connected to it, or probe, scan, or test the vulnerability of any such system;
• Introduce viruses, malware, or other harmful code to the Site;
• Interfere with or disrupt the Site or impose an unreasonable load on our infrastructure;
• Submit false, misleading, or fraudulent information through any form on the Site;
• Use the Site to send unsolicited commercial messages, or to collect contact information for that purpose;
• Frame, mirror, or otherwise present the Site or its content as your own, or remove any copyright, trademark, or other proprietary notice.

We may suspend or terminate your access to the Site at any time, without notice, for any reason, including a violation of these Terms.

7.Ownership of Site Content

All original content on the Site — including text, articles, guides, checklists, workshop materials, graphics, photographs, page layouts, and the selection and arrangement of that content — is owned by Golden Oaks Law Group, LLP or by its licensors and is protected by United States copyright law. Some material appearing on the Site, including stock photography and third-party graphics, is used under license from its owner.

The name “Golden Oaks Law Group” and the Firm’s logo identify the Firm and its services. Nothing on the Site grants you any right to use the Firm’s name or logo, or to hold yourself out as affiliated with, endorsed by, or acting on behalf of the Firm.

You may view, download, and print a single copy of Site materials for your own personal, non-commercial reference, provided you keep all attribution and proprietary notices intact. Any other use — including reproduction, modification, distribution, public display, republication, or commercial use — requires our prior written consent.

Copyright concerns. If you believe material on the Site infringes your copyright or other rights, contact us at info@golgllp.com with a description of the material, where it appears on the Site, and the basis for your claim. We will review it promptly and remove or correct anything we should not be using.

8.Forms, Consultation Requests, and Scheduling

The Site allows you to submit a contact form and to request or schedule an initial consultation, including through our scheduling tool. Submitting a form or booking an appointment is a request only. It does not obligate the Firm to accept your matter, to attend the appointment, or to provide legal services, and the Firm may decline any request for any lawful reason, including a conflict of interest.

You agree that all information you provide through the Site is truthful, accurate, and current, and that you will keep it updated. You may not submit a form or book an appointment on behalf of another person without that person’s authorization.

Consultations described as free or complimentary are limited in scope and duration, are for the purpose of determining whether the Firm and the prospective client wish to work together, and do not constitute legal advice or create an attorney-client relationship.

9.Text Message (SMS) Program

If you provide your mobile phone number and affirmatively opt in, the Firm may send you text messages relating to your inquiry, appointment reminders, matter updates, workshop information, and — where you have separately consented — informational and promotional messages. Participation is voluntary and is not a condition of purchasing any product or receiving any service.

Consent

By checking the SMS consent box on a Firm form or otherwise providing express written consent, you agree to receive text messages from Golden Oaks Law Group, LLP at the mobile number you provide, including messages sent using an automatic telephone dialing system. Consent is not required as a condition of receiving legal services, purchasing any goods, or obtaining any other service. Your consent to receive marketing or promotional text messages is separate from, and is not required for, any transactional or matter-related messages, and you may revoke your consent to any category of messages at any time by following the opt-out instructions below.

Message Frequency and Cost

• Message frequency varies.
• Message and data rates may apply. Your mobile carrier’s standard rates apply to all messages sent and received.
• Carriers are not liable for delayed or undelivered messages.

Opting Out and Getting Help

You may opt out at any time by replying STOP to any message from us. You will receive a single confirmation message and will not receive further texts unless you opt back in. You may also revoke your consent to marketing or promotional messages while continuing to receive transactional or matter-related messages by contacting us using the information below. Reply HELP for assistance, or contact us at 909-981-6177 or info@golgllp.com.

Opting out of text messages does not opt you out of email or telephone communications, and does not withdraw any authorization related to an existing legal matter. If you are a client, you should not rely on text messaging to communicate anything time-sensitive about your matter.

You agree to notify us if you give up, transfer, or change the mobile number you provided, and you agree that you will not hold the Firm liable for messages sent to a number you no longer control. Our handling of mobile information is described in our Privacy Policy.

10.Email and Other Communications

By providing your email address, you consent to receive administrative and transactional emails from the Firm relating to your inquiry, appointment, or matter. If you subscribe to a newsletter, workshop announcements, or other marketing emails, you may unsubscribe at any time using the link in any such email or by contacting us directly. We will continue to send you non-promotional emails that relate to your matter or to an appointment you have requested.

Email sent over the public internet is not secure and may be intercepted, delayed, or misdirected. Do not use email to send confidential or time-sensitive information unless the Firm has told you it is appropriate to do so.

11.Online Payments

The Site links to an online payment page that allows you to pay invoices or deposits. Payments are processed by a third-party payment processor, not by the Firm. Your use of that payment page is also governed by the processor’s own terms and privacy policy. The Firm does not receive or store your full payment card or bank account number.

You are responsible for ensuring that payment information you enter is accurate. Amounts paid are applied in accordance with your written engagement agreement with the Firm and applicable rules governing client trust accounts. Making a payment does not by itself create an attorney-client relationship or obligate the Firm to perform any service. Refunds, if any, are governed by your engagement agreement. The Firm is not responsible for fees charged by your bank or card issuer, or for errors, outages, or security incidents at the payment processor.

12.Third-Party Sites, Tools, and Content

The Site contains links to and embedded tools from third parties, which may include our appointment scheduling platform, event registration services, payment processing, job application services, mapping and review services, and social media. Those services are operated by others under their own terms and privacy policies.

We provide links and tools for convenience only. We do not control, endorse, verify, or assume responsibility for third-party content, services, products, or privacy practices, and your dealings with any third party are solely between you and that third party. We encourage you to read the terms and privacy policy of any third-party service before using it.

13.Workshops, Seminars, and Educational Materials

The Firm offers workshops, seminars, webinars, and downloadable educational materials. These are general educational programs. Attendance, registration, or receipt of materials does not create an attorney-client relationship and does not constitute legal advice about your circumstances. Registration, cancellation, refund, and recording policies for any particular event are stated at the point of registration and may be administered by a third-party registration platform.

14.Accessibility

We are working to make the Site accessible to people with disabilities and to conform to recognized accessibility guidelines. If you have difficulty accessing any part of the Site, or need information provided in an alternative format, please contact us at 909-981-6177 or info@golgllp.com and we will work to provide the information or service you need through an alternative means.

15.Disclaimer of Warranties

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

16.Limitation of Liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including any liability arising under the California Rules of Professional Conduct and any liability that, under California Civil Code section 1668, cannot lawfully be exempted by contract, namely liability for the Firm’s own fraud, willful injury to the person or property of another, or violation of law, whether willful or negligent. These limitations do not apply to the Firm’s professional obligations to its clients under a signed engagement agreement.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you.

17.Indemnification

You agree to indemnify, defend, and hold harmless the Firm and its partners, attorneys, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any law or the rights of a third party. Notwithstanding the foregoing, you will have no obligation to indemnify, defend, or hold harmless the Firm from any claims, liabilities, damages, losses, or expenses to the extent they arise out of the Firm’s own negligence, recklessness, willful misconduct, or violation of law, or out of the Firm’s breach of these Terms or of its professional obligations. Nothing in this Section requires you to indemnify the Firm for any liability that may not lawfully be indemnified against under California law, and this Section will be construed and enforced consistent with those limits.

18.Governing Law and Venue

These Terms and any dispute arising out of or relating to them or to the Site are governed by the laws of the State of California, without regard to its conflict-of-laws principles.

You agree that any action or proceeding arising out of or relating to these Terms or the Site must be brought exclusively in the state or federal courts located in San Bernardino County, California, and you consent to the personal jurisdiction of those courts and, to the extent permitted by applicable law, waive any objection based on venue or forum non conveniens. Nothing in this Section deprives you of the protection of any mandatory or non-waivable provision of California consumer-protection law, or requires you to litigate in a forum that would deny you a remedy guaranteed to you under California law.

This Section does not govern disputes between the Firm and a client concerning legal fees or legal services. Those disputes are governed by the client’s written engagement agreement and by applicable California law, including the mandatory fee arbitration provisions of California Business and Professions Code sections 6200 through 6206.

19.Informal Resolution

Before filing any claim relating to the Site, you agree to contact us at info@golgllp.com and give us at least thirty (30) days to attempt to resolve the matter informally.

20.General Provisions

Severability. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, reorganization, or transfer of the Firm’s practice.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and the Firm regarding the Site and supersede any prior understandings. They do not supersede or modify any written engagement agreement between you and the Firm; if there is a conflict, the engagement agreement controls as to the subject matter of the representation.

Headings. Section headings are for convenience only and do not affect interpretation.

Survival. Sections 2, 3, 4, 7, and 15 through 20 survive any termination of your access to the Site.

21.How to Contact Us

Questions about these Terms may be directed to: